Welcome Table

Our team was recently asked for suggestions on what to include at a welcome table that parents and caregivers can access when dropping off or picking up students. Here are a few things to consider when thinking about families experiencing housing insecurity:

1. Know Your Neighborhood

Some families may not have anywhere to go while their student is in your program. You can support them by making a list of places within walking distance where they can be comfortable, especially if they have younger children in tow. Does your neighborhood have designated cool zones in the summer? Where are the closest library and park?

2. Meet Basic Needs

Will your budget allow you to stock up on a few necessities– like snacks, water, and travel-sized toiletries? If not, can you get some donated? Having these items on your table allows families to grab what they need without having to ask or feel singled out.

3. Communicate, Communicate, Communicate

Set the tone for your table with a welcome sign in all the languages your families speak. Make every effort to provide materials in families’ native language, as well as translation services. Highlight important program announcements and dates on your table and offer to help families fill out required forms.

4. Be Consistent

Make your table a reliable resource and establish consistent norms. You want families to feel at home, and you may need them to leave at a certain time so you can focus on student programming. Be clear and kind, offering options for where they can go until pickup (see suggestions above).

5. Listen

The more you build relationships with parents and caregivers, the more you will learn which resources are most helpful. Ideally, your table will change over time in response to the families you serve.